Questions
Questions before you book
What happens at a first visit?
We start with a consultation: your routine, how your skin behaves and a close look under the lamp. Then a facial planned for your skin. Plan on about 75 minutes.
How long does a visit take?
The consultation alone is 20 minutes. An express facial is 30, a custom facial 60 and a deep-cleansing facial 75. Every service on the menu lists its own time.
Can I book around my shift?
Yes. Domitila opens at 7 a.m. and Edelmira closes at 9 p.m., Monday to Friday, and we're open Saturday and Sunday. If your schedule changes from week to week, message us on WhatsApp and we'll find an hour.
Do you speak Spanish and English?
Yes. Edelmira, Domitila and the front desk speak both, in person, by phone and on WhatsApp. Choose either language on the contact form.
Can two of us come at the same time?
Yes. The studio has two rooms and two estheticians, so two people can have a facial side by side and finish together. Choose facials for two on the booking page.
Do I need a consultation first?
Yes, once, before a peel, dermaplaning or extractions. For a first visit it is the first 20 minutes of the appointment. If you come back after a long break, we start with a short check of how your skin is doing.
Can I come with a breakout?
Yes. Tell us when you book. We may suggest a calmer visit or another day, and we'll say why.
What should I do before and after a visit?
At booking we tell you if a product should be paused, and what to bring. Afterward we go over your routine and what to avoid for a day or two. Our guidance is general, and we confirm it with you.
Who should ask a doctor first?
If you are pregnant, use a prescription skin medicine or have a skin condition a doctor is managing, ask your doctor before you book a peel or LED. Tell us at booking so we can plan around it. We may also suggest a dermatologist; we don't diagnose.
How do pricing, deposits and cancellations work?
Prices aren't printed on this site; the booking page shows them when you choose a service. A card holds a first visit, a gentle peel and facials for two, and the deposit goes toward your service. Please give 24 hours' notice to move or cancel.
Choose your hour
Pick a time on the booking page, or message us on WhatsApp. We answer in Spanish or English.